While we can not offer a refund on prior orders, we are happy to place a credit on your account for the value of the coupon if the coupon was valid when you placed your order and if you contact our Customer Care Team within 1 week of your order being placed. The credit on account can be used as you like on future orders!

If you you would like to request a credit be applied to you account, please email
cs@pexagontech.com  with your order number and coupon code you would like applied and someone on our Customer Care Team will issue the credit and notify you when it’s available to use!

Did this answer your question?